People are just piling on here and I suspect there is a misunderstanding because this makes zero sense. The article is based on 4 tweets, 3 of which no longer exist. It’s a poorly researched and poorly written article based on largely non-credible sources.

Specifically, “partners” were getting gift cards and there is no mention of customers. It sounds more like they were throwing around gift cards to channel partners, MSP’s, contractors, etc. It’s still tone deaf but a far cry from a $10 apology to customers.

I suppose you are downvoted because your last statement is not necessarily true. But you are right that the post is vague about how many people exactly received a gift card, since it only says that "partners" received a gift card. The thought that CrowdStrike sent one $10 gift card per partner company is hilarious. They botched the update and apparently they botched this narrative too.