> it's all a shitshow of dissonance between the technical and managerial sides. Workflows that are designed by a committee of the people who are not going to do the work but will manage it, implemented by consultants that sell themselves as specialists in "integration", usually because the company is too cheap to have its own internal set of good developers to drive such projects.

Preach!!

> Being opinionated as a product actually matters in the end, but there's no incentive to not try to reach every single possible customer in a market.

Yes undoubtedly so. I’ve seen a lot of companies using Monday.com for non-tech projects and the endless flexibility / generality of the tool leads them to just waste a ton of money and time, in the end they are none the wiser that the issue is them all along.