> The customer should decide when to update, they own the fleet not the vendor!
The CS customer has decided to update whenever 24/7 CS says. The alternative is to arrive on Monday morning to an infected fleet.
The CS customer has decided to update whenever 24/7 CS says. The alternative is to arrive on Monday morning to an infected fleet.
The CS customer has decided to offload the responsibility of its fleet to CS. In my opinion that's bullshit and negligence (it doesn't mean I don't understand why they did it), particularly at the scale of some of the customers :)
Incorrect, I believe, given they did not and could not get advance sight of the offending forced update.
Incorrect, I believe, given they could and did not get advance sight of the offending forced update.