I can't decide what's more damning. The fact that there was effectively no error/failure handling or this:

> Note "channel updates ...bypassed client's staging controls and was rolled out to everyone regardless"

> A few IT folks who had set the CS policy to ignore latest version confirmed this was, ya, bypassed, as this was "content" update (vs. a version update)

If your content updates can break clients, they should not be able to bypass staging controls or policies.