- Make sure you're running in user mode (eBPF) instead of kernel mode (kernel module), since it has less ability to crash the kernel. This became the default in the latest versions and they say it now offers equivalent protection.
- If your enterprise allows, you can have a test fleet running version n and the main fleet run n-1.
- Make sure you know in advance who to cc on a support ticket so Crowdstrike pays attention.
I know some of this sounds obvious, but it's easy to screw up organizationally when EDR software is used by centralized CISOs to try to manage distributed enterprise risk -- like, how do you detect intrusions early in a big organization with lots of people running servers for lots of reasons? There's real reasons Crowdstrike is appealing in that situation. But if you're the sysadmin getting "make sure to run this thing on your 10 boxes out of our 10,000" or whatever, then you're the one who cares about uptime and you need to advocate a bit.