3 of the worst corporate decisions they made ever:

1. Getting rid of the BBQ pulled chicken sandwich - Long ago they had it and it was inexpensive to make and quite good. Many people to this day complain about no longer being able to find it anywhere.

2. Phasing out their grilled chicken - It was quite good, and people who wanted a healthier option than fried chicken, like me, simply don't go anymore because it's disappearing.

3. Merging with Taco Bell - The menu is far too big now, and Taco Bell items are lower in quality and cheaper. I think it's the final move to phase KFC out.

When are people going to realize that telling customers what they want, reducing value and quality, and ignoring their complaints is not a good business model?