I don't think one even needs "supernatural" explanations.
1. Consider the base hardware of each agent:
http://neuropathologyblog.blogspot.com/2017/06/shannon-curra...
2. Consider that (according to science anyways) there is no central broadcaster of reality (it is at least plausible)
3. Consider each agent (often/usually) "knows" all of reality, or at least any point you query them about (for sure: all agents claim to know the unknowable, regularly; I have yet to encounter one who can stop a "powerful" invocation of #3 (or even try: the option seems literally unavailable), though minor ones can be overridden fairly trivially (I can think of two contrasting paths of interesting consideration based on this detail, one of them being extremely optimistic, and trivially plausible))
Simplified: what is known to be, is (locally).
4. Consider the possibility (or assume as a premise of a thought experiment) that reality and the universe are not exactly the very same thing ("it exists outside of spacetime"), though it may appear that they are (see #3)
Is it not fairly straightforward what is going on?
A big part of the problem is that #3 is ~inevitably[1] invoked if such things are analyzed, screwing up the analysis, thus rendering the theory necessarily "false" (it "is" false...though, it will typically not be asserted as such explicitly, and direct questions will be ignored/dodged).
[1] which is...weird (the inevitable part...like, it is as if consciousness is ~hardwired to disallow certain inspection (highly predictable evasive actions are invoked in response), something which can easily be tested/demonstrated).