It's more that VR/AR is a high-cost solution still in search of a problem that makes it profitable.

So far the only market for VR is niche entertainment. VRC is fun, but VR games have been arounds for decades and never gotten past novelty.

AR has value as an accessibility tool because it can get around the high cost of some infrastructure changes. But like all accessibility tools, profit-focused eyeballs see it as a small, low-margin market. Enabling human rights is not considered profit.