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Comment by yellowapple | Hacker News Reader

Well that just evaporated the interest I had in using Fly.io. Thanks for the heads-up.

That's what makes me so deeply suspicious of posts like this. It costs nothing but a few minutes to spring up a fake account and dump on the competition.

Who knows if Lukas is legit, but they don't seem to have asked the service provider where their data is yet. Or what happened. You're not going to get those answers here.

Going straight to social media before you've found anything out stinks.

This is a reasonable criticism. I don't know how I can prove it as screenshots are not hard to fake, but here they are in any case. Also I emailed them and still haven't gotten a response, so I'm not inclined to be very understanding seeing as this appears to be happening quite frequently to people.

https://imgur.com/a/xLj3tqd

my company site is infoproc dot co. it is currently down. but if you google it you can see it has been indexed. And you can search for my company on linkedin if you want to know who I am.

I really wasn't directly attacking you or demanding proof, just pointing out why I don't like the normalisation of complaining in public as an early step in a technical support.

you've made such a big change based on one post from a basically brand new account on HN? why?

It ain't really a big change; fly.io looked cool, but it ain't like I'm already a customer. And lukas_b doesn't seem to be all that brand-new of an account, either.

As for "why", it's because I've been burned by this sort of thing before.

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