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Thanks!

I've already contacted your support, but the requirements I was sent are a little to high for me at the moment, specifically:

- Maintain a 95% deliverability rate for at least 1 month and 3K emails and a required $50/m add-on

It's a small project, I'm not sure I'll be hitting 3k emails anytime soon, or have the budget for the $50/m add-on.

Are these the requirements for companies in the healthcare space?

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This is a somewhat standard requirement for “special treatment” in that industry; the deliverability requirements are establishing trust, which is currency in email markets. You could roll out the anonymity/compliance feature after a month of using their service for delivering email to those customers, for other features that don’t require the compliance. And if you end up having a >5% bounce rate, you may have other problems.

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