Our SaaS Outsmarted the Competition
I am going to share how we(https://whelp.co) made our current customers to switch us from our competitors.
Finding a niche
We found out that Banks and Insurance companies in our local market still use out-dated and super traditional CRM platforms. You get the picture: horrible UI/UX and full of the technical issues. We solved this problem.
Integration Process
As we all know Meta set limitations and therefore for our competitors to connect Instagram and facebook accounts take sometimes 1-2 months. We can do it within 4-5 minutes.
Super Simple UI/UX
We attract most of our customer with simplicity of our UI and from 7 ages to 70 ages anyone can easily use it
Onboarding
Most of the unicorns do not even take time for small companies and let's say you faced an issue and you are going to text to their support mail. Probably they will came back to you for the next week if you are lucky. But we make sure our onboarding and support operates as smoothly as possible for all companies.
in a nutshell:
We found real problems and we developed our product according to these.