Pity, because on desktop - and, when it works, on mobile, it works great. I really like the company.
Switching email addresses has so much friction - maybe I should keep a notebook of everyone who has my address so I can let them know of my new address.
that's interesting. iirc the iPhone app got most of their attention early on, so I figured it would have been solid experience.
the early android app was so awful that they rewrote it. the rewrite is much better but it still has its issues.
one of the most painful issues I encountered: I'd reply to an email, hit send. then when my reply showed up in the thread, it would be incomplete. at first I thought it was truncating but it turned out to be the last draft that it auto saved before I hit send. I very nearly cancelled my subscription over that one.
the web and desktop (which is an electron/tauri/whatever app) does work great.
a bit off topic for this thread but sieve filtering is amazing. it makes email automation a breeze.
I have it set up so that when an email comes in from a contact, it applies the label that contact has to the email. then any email with certain labels gets (or doesn't) an expiration date. eg: webstore notifications, eg for shipments, are deleted in 30d while notifications about upcoming sales or product announcements are deleted in 3d.
likewise GitHub notifications for my repos get 7d expirations and go to my inbox while all others get 3d expirations and never hit the inbox.
Seriously, I've had this same thought after switching to HEY getting pretty frustrated with it. Considered other options, but worried that I'd just repeat the process. However, if I use a custom domain next time around, this whole problem goes away. Yay
I don't want ever to go through this nightmare.
Your solution is the one to go for though.