I’d have to give away some of my secret system prompt sauce to tell you, but I’m sure that the summarizations I get are solid, we’ve done extensive evaluation of truthiness. I have tens of thousands of hours of calls summarized monthly from paying customers who rely on them to be accurate. We’ve only ever gotten hallucinations when we accidentally omitted the transcript, and even that was fixed by allowing the LLM to alert us when it didn’t see a transcript.