When will heroku have a multizone offering?
I know most sites hosted on heroku are pet projects with no real need that type of uptime, but this type of downtime makes it impossible to use them as enterprise customers.
I know most sites hosted on heroku are pet projects with no real need that type of uptime, but this type of downtime makes it impossible to use them as enterprise customers.
Heroku had been a joy to work with until now. I ask of you all (as most of you are far more experienced in these matters than I), what is the traditional practice to mitigate this sort of risk? Paying for hosting with two separate companies?
EDIT: I understand the benefits of cloud hosting over hiring a sysadmin. At the same time, I'm interested to learn about what possible solutions there are. I'm at the point where I don't know what I don't know, and even the name of a topic or technology would be a huge help.
My apps triggered errors left and right and I was bashing my head against the keyboard because I noticed the errors earlier than their status update and I believed it was our fault.
Plus this last week the latency of the requests have been incredibly high, while the traffic to my apps have not increased. Again I assumed it was my fault.
I'm contemplating moving back to EC2 or Linode.
We moved all but one of our Rails apps off of Heroku precisely because of the frequent downtime -- or, rather, that was the last straw; there were other issues, notably the difficulty in debugging production issues, that had us already debating such. Heroku has gotten somewhat better, but it's still down far more than anything else that we use. (And we have services spread across Linode, Rackspace, AWS and the mentioned one app on Heroku.)
You'll have better uptime in most cases with a standard nginx / passenger setup on a $20 VPS than you will with Heroku.
The competition for something like Heroku is EC2, VPS, or dedicated servers, in commercial colocation facilities. A good hosting facility is going to be a lot closer to 99.995% uptime for network and power to the box, but you can of course screw up past that point on your own.
99.9% is very doable. If your sites have less then you should consider hiring better staff.
Also the heroku figure (99.97%) is a lie - just skim their status-page.
I'd seriously consider Heroku if they were in multiple regions (fuck AZs, those are a lie). There are huge advantages to a PaaS in terms of speed and lack of hassle, and a well run PaaS is better than most developers at operations, patching, security, etc. (We're kind of unique in that we're better at operations than development, though.)