Now companies get a "free" (initially) software in addition to what they actually want.
Microsoft can only afford that because they already get Money from their Monopoly product and can finance it that way without the customers having the ability to object (because Office has a market domineering position).
Business chat competitors can not compete against that because no matter how good their product, they cannot force companies to buy it as Microsoft can.
Result: Teams wins because Office won.
That is what they EU is having issues with.
No one I work with uses Office. I work for a business.
Let's say most office based businesses with at least a handful of employees do absolutely need Office or Windows.
So how much market share does Office have to lose to GSuite before Microsoft can implement features that their competitor has?
Put another way, does a dominant market player have to stagnate in order to avoid breaking antitrust law, rather than anticipating the needs of their customers to make their product more useful?
As far as I know they can innovate on the actual product as much as they want.
Teams itself may be the best software product ever. The issue lies in Microsoft using it's ownership of Office and Windows to "force"/"sell" it to customers.
The details of what that means exactly will be decided by a court.
I just don’t get the EU’s overzealous regulations. Who is being hurt by Teams? Slack/Discord/Zoom? I doubt any major companies are using Teams just because it’s installed. They may be using it because it’s part of the Office Suite, but shouldn’t they be allowed to bundle that? Should Adobe not be able to bundle everything in Creative Cloud? It just seems so arbitrary.
These are questions for the democratically controlled regulatory process to decide, which is what's happening with Teams.
If you feel that Paint should be considered a harmful bundling practise under current laws, you can organise and push for that investigation to happen.
Will it be difficult? Yes. These institutions are slow moving as society is vast and complex. Is it worth it? Yes. Democratic institutions and regulations are the best way we've discovered to conduct human affairs at scale.
Which is hilarious considering that zoom took off without bundling with anything - while slack STILL is unable to offer a proper video conferencing.