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> Even more horrible is technical know-how being shared in video calls, as video-calls are easy to make, are interactive, you can draw, you can have fun, "it is easier and takes less time this way".

Hah - yes. Or the I'm-a-human gambit: "Why can't we just have a conversation?"

The ideal AI flow here would be people jumping on a video call, someone hitting record because they know it would be pertinent, AI transcribing and summarising the steps and finding then suggesting edits to wherever documentation should be stored then updating a changelog, which are the main hurdles to someone who just learned something sharing it with the organisation

This is part of the reason I actually like the free slack tier. People know that shit is going away.

If slack wants to integrate AI, it should focus on auto-updating other services that people actually want to use to store information like google drive, notion, git, etc based on chats. That would be useful. Trying to lock people into slack harder is not.