Uber Is Locking Out NYC Drivers Mid-Shift to Lower Minimum Pay
bloomberg.com
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So which is it they want flexible gig work that they can do at their own schedule in their own pace, or do they want planned work shifts in a full-time job. It seems what drivers are really asking for his money without any work. Because taking flexible gig work means you have the flexibility to work when you want without planning. So why wouldn't your employer also demand that same flexibility to say too many gig workers we're going to kick some of you out and you can't get back in.
It seems to me that this is just the nature of what we call "day laborers". I know the "on an iPhone" phenomenon people think this idea of day labor or gig work is new. It's not it's been around since the beginning of time. Day laborers show up at a certain spot people who need day laborers show up at that spot pick who they want leave behind those that they do not want and that's that. This is literally no different. Uber drivers wanted that flexibility day labor gig work and then started crying because they wanted a more stable income than what day labor provides. So they got the law involved to say well you got to pay people for standing around. Uber says fine you're no longer standing around for us so you don't need to be paid.
If you want a steady job get a steady job if you want day labor work you show up and sometimes you get picked for the day labor and sometimes you go home broke.
Take a taxi, people!
So if you're complaining about the idea that companies who hire contract labor or gig work style labor can also lease out equipment necessary to do that labor, should the person choose to lease it from them, then where have you been for the past 50 60 years or more. Because no one is required to lease equipment from Uber in order to work for Uber it's just an option. There are great many professions that work like this and have for much longer than Uber has been a thing. Often times mechanics are this way. They can lease their tools through an employer-sponsored program but they have no control on whether the employer needs them to work every day and if they'll get paid in many situations. Because often times that that work is also gig work if no one needs their car fixed you can show up and not get anything. That's only one of a great many examples of jobs that are like this. When you have flexibility your employer has flexibility as well.
I think there's a great many jobs that have stupid conditions on employment and I wouldn't work them unless I absolutely had no other option. Uber is one of those things. People like the flexibility but flexibility can cut both ways. Often I hear Uber drivers talking about how they're their own Boss but if you're accepting work orders from someone else you're at the mercy of them for the work. This is the same thing in many salons. To work there you have to buy a seat and pay for that and pay for equipment oftentimes that is on a loan or a lease and you're your own Boss but you have a very limited control on when or if you will get customers. Which is another job that I wouldn't work unless I had no choice at all.
So this is not pushing toward a real job in any sense anymore than any of these other flexible gig work style jobs which permeate our society. So if you're against this as a whole then you should have been against it for the past 70 plus years. But if you feel this is some new Uber phenomenon you are greatly mistaken and need to learn how many of the jobs in the market work.
I think Uber is a pain to many for both making a market and setting the terms. Let the market decide what the prices and availability should be, that would be more "ride-sharing". They're just a super-informal taxi company. The fact that they weren't prosecuted for breaking laws along the way shows what hold money has on policy-making.
A driver is a contractor of some form to Uber, Uber sets the prices. Uber can screw around as much as they like, because they set all the terms. I'm not disagreeing with the day labor analogy, though it's not even a day here, it's just whenever Uber throws them a bone. You can say the drivers are all stupid if they thought it should be any different. I'd never be an Uber driver except if I thought I could get someone to split gas money with me for some trip, actual "ride sharing".
One day, when returning back to the hotel from Walmart, which was about a 15 minute drive, we got a Didi, the driver came, and it took more than 45 minutes because he was taking the longest path he could find. There was no traffic as far as I could tell, and Didi would still pay a "per mile" charge.
The exchange rate in Mexico is so in your favor as a US citizen that I didn't really complain about it because it only ended up being an extra $6 or so, but I did feel a little taken advantage of.
I greatly prefer knowing my cost before I get in the cab.
I realize that individual drivers have far less power in setting the terms of the relationships with Uber and Lyft than individual moving companies have over their client relationships, so drivers’ negotiations here will require either union-style collective action or advocacy for changes to NYC’s rules here.
Often times these same people because they're individuals do not have any collective bargaining to make a better deal. They simply take the deal that's available and hope to make it work. Often times it doesn't work but for some it does and works consistently.
I do think there's a general expectation that a flexible work when you want styled job should only be a benefit to the employee. They seem to feel that the employer shouldn't be able to tell them when their work is no longer required. Because there are other jobs besides Uber and if they wanted to work those less flexible jobs they could. Those less flexible jobs tend to come with the kind of contractual stability you're talking about.
For example your hiring of a moving company is something you can track for in advance. That contract is in place they can provide the laborers when and where they're needed. I don't believe it's a fair example to compare to Uber. Uber would be more akin to a pool of day laborers. Contractors show up they need five guys to roof a house. When they get to the job site maybe they realize that nothing is ready so they all go home with a pittance if anything at all. And that is the risk of the flexibility of day labor.
Is it right? Well that kind of flexibility in your work comes with risks and downsides. Because sometimes the contractor will show up and they'll need 25 guys to frame five houses that day but there's only a pool of 10 people. So that risk cuts both ways.
Please specify under what conditions you mean here, because I know of no hair stylists nor construction workers that work by only doing the jobs that are allocated to them by a single company yet have no employment contract with that company. Either they own the hair salon/garage, or they get paid whenever they are available for work at said hair salon/garage by said owner.
Can't a rideshare driver work for both uber and lyft? Moreover, how much job hopping actually happens for hair stylists or auto mechanics?
Her contract with my salon prevented her from telling me her other salon, so I had to switch hairdressers instead of staying with her when she stopped working at that salon.
The other hairdresser I switched to later bought the salon from the previous owner when he retired, complete with a rename of the salon from his name to hers. I still use her when I need a haircut and am in NYC. And yes, there are still other hairdressers working there, presumably each renting a chair as she previously did.
I worked in construction for about a decade, including with companies that supplemented crews with day labour when required, and we were always required to pay at least 4 hours (even if we sent them home after 5 minutes).
Your example (movers) assumes the workers are already paired up with a customer.
They don’t get paid if there isn’t a customer.
The analogy doesn’t hold. The only way to support minimum shift durations would be to average out fares collected and distribute them to everyone who was technically working a shift, even if they weren’t driving. So the people actually driving would receive less payment in order to subsidize the people not driving.
Once you open the door to paying people for not driving, the game becomes to find a way to park somewhere that allows you to participate in a shift while minimizing the number of customers assigned. Immediately, you’d get drivers strategically parking in far away locations to reduce their chances of picking anyone up, because if you’re getting paid for the time on shift you’d rather sit and do nothing than actually drive.
So actually, the concept is completely incompatible with gig work.
Here is a quick brainstorm of one possible fix, without any promises I didn’t overlook a flaw in this idea: maybe the minimum wage per some suitably granular time period when not currently or recently driving a passenger could be made to vary somewhat depending on whether enough other vehicles from the fleet are in the area, and could then potentially have a percentage penalty subtracted for not accepting and timely arriving to a high enough percentage of offered ride opportunities.
Plus, of course, if some drivers game the system, Uber and Lyft can notice those abusive patterns in the data and stop working with them, disincentivizing other drivers from similar abuse. That’s the biggest countermeasure. The problem we are discussing is only Uber and Lyft abruptly locking out a driver mid-shift purely to save money. Nobody is objecting to Uber ending a relationship abruptly due to documented driver abuse or even doing so without driver misconduct but with reasonable notice.
And no, I don’t assume that movers are already paired up with customers. They present the minimum number of billable hours per visit as part of their standard terms during the first conversation with a new potential customer, and at least in the residential moving space, customers don’t generally argue with it.
The reason customers don’t argue with it is largely because movers can easily get another customer by doing almost nothing (at least in the big cities where I’ve lived) whereas it’s a hassle for customers to juggle too many different potential moving companies when planning the move.
But another factor is that the minimum hourly rate billings are reasonable, typically 1-3 hours per visit in my personal experience, likely because there is enough competition among moving companies that offering unreasonable terms will lose them customers.
I completely realize the power dynamic is different in the ride-sharing space, and I acknowledged that in my previous comment. But that just changes how the negotiation has to occur in order to balance out Uber and Lyft’s disproportionate power, not whether it can work in a gig worker context.
There are aspects that are unfair for both parties... and this is exactly the sort of situation that Uber/Lift have setup: it is going to be exploitive to someone. The companies just thought it could always be them doing the exploiting.
Millions of people in the UK are legally salaried workers on "zero-hours" contracts, where they aren't even guaranteed a minimum number of hours. Paid through PAYE (payroll), have workers rights, just not a guaranteed number of hours.
Most can choose when they work, many have more than one of these jobs.
It's not a good way to live but it's at least possibly a better way to live than the gig economy.
You can't have an employee on the payroll costing $1,500 a month in benefits who can choose to work 0 hours in a month.
And then the other part of it: the penalty for not having healthcare insurance was deducted to $0 at the end of 2018. So there is currently no penalty at all (other than the massive ones if you get sick) to not carrying insurance.
The day laborer knows when they’re not picked to work. The Uber driver needs to keep checking all day presumably
If it was that easy right?
Nobody wants to be 'day labor', that is only done in countries with a large surplus of labor (desperate to live labor) that allows companies to treat humans more like cattle.
More nihilistically/pragmatically, reality is not obliged to ensure humans can live happy lives or even survive.
(And the difference between reality and fantasy is that reality asserts itself even if you don't accept it.)
Some drivers will just deal with it, but many end up asking if you're going into NYC. If you're lucky they will cancel the ride immediately, but if not then you have to wait for them to drive by your pickup spot before canceling the ride (which I have to assume is so they can say that they couldn't find you).
When I do need a car into the city and it's serviced by a non-T&LC driver, I now make sure to leave a huge tip to make up for Uber not giving drivers an option to not be matched with people going into NYC.
We have three major large scale airports, and none of them are connected to the subway. It would be comical if it wasn’t so sad.
You can take the subway to JFK -- it's the A train. Or even faster, take the LIRR. For both, you have to transfer to the AirTrain for the last short stretch, but that train brings you directly to each terminal so you'd need to get on it anyways.
And you can take NJ Transit light rail from Penn Station to Newark, it's 3 stops. It's not technically the subway -- but it's better because it goes faster and there are less stops.
LaGuardia is the only airport you can't get to by train -- there was an attempt [1] but it was cancelled last year. But one of the big reasons for cancellation is that it was crazy expensive and you can already get to the airport pretty easily if you're willing to hop on bus connection from the subway or LIRR.
So I'd say the situation isn't that sad. For Newark and JFK it's totally fine, and for LaGuardia you just need to add a bus.
NJ transit isn’t a subway, and even so you still can’t take it to Newark Airport. You can get off a mile or two from the nearest terminal. Utterly inexplicably, the PATH train, which is reasonably described as a subway system, stops an entire stop short of even doing that, despite the tracks continuing onwards to that AirTrain station.
Once you get off each of these subways, in a location that is near to, but definitely not in, an airport, you may choose to take a slow and oddly expensive rubber wheeled bus that sort of is a monorail (and is certainly not a subway) device onwards to a terminal.
And of course at LaGuardia you can’t do even that.
So yes, it is “really true” that you can’t take the fucking subway to the airport.
All you have to is try it, get off the subway, and then ask “am I in an airport now?” and if the answer is no then you’ve figured out the problem.
What does it matter whether it's technically a "subway" train or a train that is not technically a "subway" but works the same?
The point is, you can take the train to two of NYC's three major airports.
(And no, AirTrains are not buses. That's a bizarre and false thing to say. They're trains.)
This is especially because airports are frequently further out from a city than the subway system goes -- you need light rail.
But the A train is a subway that actually connects directly to the AirTrain which goes around the terminals at JFK.
So I don't think it's a reasonable complaint that you have to connect to an AirTrain that goes around the terminals, or that getting to Newark requires NJ Transit instead of MTA. This is entirely normal.
Also, the subway is not "the main" transit mode. For a huge proprotion of people in the metropolitan area, they rely just as much on NJ Transit, PATH, LIRR, and even Metro-North.
LaGuardia is honestly the only one that's annoying, because the connecting bus is more annoying.
I think the proper term is people mover. I might suggest "amusement park ride" as an accurate description as well.
Either way it fucking sucks. Go to continental Europe some time if you want to see examples of how to run local transit into airports.
Big deal if it doesn't run as fast as you'd like. That doesn't make it not a train.
Also, MTA buses run at a normal vehicle speed. So I don't even know what you're complaining about. You really need to get to your terminal, what, 5 minutes faster? You need a bullet train between terminals or something?
Yes I know what trains in Europe are like. You're changing the subject. Your point seemed to be that NYC airports aren't connected to convenient public train transportation, but the fact is that 2 out of 3 of them are.
Even if it's not technically the MTA subway itself that is the train that brings you directly to your terminal. Still, quite literally, 100%, a train.
That makes it take more than an hour on transit (including ~2 transfers and 15 mins of walking) to get from Grand Central Station to JFK. It also costs more than $10 total, as opposed to the $3 that a subway ride costs.
I am an Uber driver. I do not see the approximate destination prior to pickup. I don't know what percentage of Uber markets actually have that feature.
It's a really annoying situation because you end up arguing with some driver over text or worse in person about it.
They don't want to cancel because cancelling a lot impacts their rating with uber and they will get less rides.
I don't want to cancel because after a few minutes I'll be charged a cancellation fee and now I have to start all over with another driver and a dice-roll if i'll get another driver who refuses to go to NYC again. If I want my $5 back I also have to argue with some AI customer service rep for an hour.
Terrible user experience.
Lyft seems to do better with assigning only TLC cars to NYC rides, but, not 100% -- Uber also biases towards TLC cars for NYC routes but there isn't always one available of course so sometimes you get assigned another one, just anecdotally Lyft seems to get you a TLC car more often.
TLC are the only ones winning here.
I think the question is what does Uber do when it doesn't like a situation? Does it try to create the best user experience given the constraints, or does it make the situation shitty for everyone except themselves (maybe until it can force whatever change best serves Uber's interests, nevermind anyone else)?
It sounds like it's totally within Uber's capabilities to make this situation better (add a "TLC car" flag to their system, and only use those cars for NYC rides), so why have they chosen not to do that?
"Rogue cities," seriously? I've seen some twisted propaganda ("PR") in my life, but that takes the cake.
Not to mention you really don't want big names like Uber/Lyft to be the only players that can enter the game because they have the resources to enter a complex regulatory market.
No, you've got it ass-backwards. It's Uber's job to provide the best customer experience given their constraints, it's not NYC's job to bend over backwards to adapt its laws to Uber's model.
The problem is the fault of Uber.
> Not to mention you really don't want big names like Uber/Lyft to be the only players that can enter the game because they have the resources to enter a complex regulatory market.
It sounds the additional tech required to "enter a complex regulatory market" is a boolean flag.
>The problem is the fault of Uber.
Are you claiming that the government can do no wrong regardless of what laws they pass?
I'm not claiming that, but I agree it is an Uber problem. Uber chose to enter this market knowing the rules in advance. They didn't petition the system to get an exception to operate as they wanted, they just "disrupted" and did what they wanted operating under the ask for forgiveness not permission mindset. If you're not going to play by the rules, you don't get to cry to your mummy about the rules being unfair.
but the law in question (ie. the one mandating minimum pay for workers) were passed in 2023, well after they entered the market? Moreover, despite all the vague gesturing that they broke some sort of existing law, I'm not aware of any successful lawsuits against them[1]. At best you could argue that the broke the spirit of the regulations.
[1] from wikipedia: Taxi companies sued Uber in numerous American cities, alleging that Uber's policy of violating taxi regulations was a form of unfair competition or a violation of antitrust law.[80] Although some courts did find that Uber intentionally violated the taxi rules, Uber prevailed in every case, including the only case to proceed to trial.[81]
> In emails to drivers, Uber and Lyft have blamed each other — and the commission — for lockouts. In its minimum-pay formula, the TLC calculates non-passenger time as an industry average. When Lyft drivers aren’t as busy, for example, Uber has to increase driver pay because non-passenger time is higher on average. “The city’s rule bizarrely holds Uber responsible for Lyft’s failures,” said Uber spokesperson Freddi Goldstein. “With Lyft struggling to keep drivers busy, we don’t have other options.”
But secondly, genuinely what other outcome would the lawmakers have expected?
Previously, drivers could drive whenever they wanted, and they'd make more money in periods of higher unmet demand, which would lead to more drivers on the road during times of peak demand (good), and then drivers could decide for themselves whether it was worth it to drive in times of slow demand -- even if this resulted in less than minimum wage.
Now, if there's a requirement that all drivers must make minimum wage, then during times of low demand, Uber/Lyft/etc. are forced to simply boot off a bunch of drivers so that there are enough fares left for the remaining drivers so they will be able to make minimum wage.
And there's no obvious "fair" way to do that. You can't do it with pricing like before (since that's been made illegal), so it's necessarily going to be some kind of random lottery. And since demand fluctuates in ways that aren't always predictable (like rain), you can't really plan/schedule in advance. So drivers just get randomly deactivated right now -- instead of making less than minimum wage, they make nothing.
I just don't see another way -- once a period of peak demand ends (like after morning rush hour), some drivers are going to have to be booted off if you want to maintain minimum wage.
Don't blame Uber. I don't see how the law could have resulted in any other outcome.
You are claiming a false binary. They could hire drivers as employees. Or work together as an industry to make things work out, the same way they cooperate to oppose any legislation that threatens profits or promises worker rights.
The simple fact is, if you want enough vehicles to meet peak demand, then a lot of those drivers and vehicles aren't needed the rest of the day. That's just economics. It's not a false binary, it's simply how supply and demand works. You either kick a bunch of them off or lower the pay until they a bunch of them kick themselves off.
Or you go back to not meeting demand so that all drivers can work full time, and it once again becomes impossible to get a ride during rush hour.
Isn't that what's essentially happening today? They're forced to "hire drivers as employees" (insofar as being guaranteed pay even if there's no work to be done), and the results were predictable: the firms simply refuse to hire all the drivers. Previously they were willing to take on anyone they can, because they didn't have to pay for them even if they didn't have work for them.
The key differentiator for an independent contractor is they choose what work to take, and when.
Truly independent contractors would be able to access and accept jobs via Uber, from any client, whenever they wanted.
Uber and Lyft are trying to eat their cake and have it, too: saying, "you're independent contractors [and thus have full control of what work to take and when]", but then turning around and saying, "_actually_, we need you to work only these jobs, only within these hours, for the good of only the company", which obviously makes them employees.
That is true: initially the business model exploited people and society before we could mobilize our slow government to force them to be more decent and less exploitative.
We as a society, acting through our government, aren't under an obligation to make sure every business model that everyone wants to use is legal, and we decided their old one shouldn't be, because it was exploitative.
> It was only due to the minimum wage law... that caused uber to restrict when drivers could take rides.
The law didn't cause that. Uber's decisions caused that, and they could have decided differently. Indeed, the decent response for Uber and Lyft would be to figure out the spirit of the law, and comply with that as well as the letter. Treating drivers decently, as employees, would be one way to accomplish that. Another way might be lowering ride prices when supply exceeds demand.
In contrast, the companies are trying to eat their cake and have it too, by continuing to be exploitative with these actions in the article. Unfortunately they will need to be slapped down again, because the actions are illegal, as pointed out in my post above.
> the minimum wage law... essentially forced uber to pay for time even if there wasn't any riders
Correct: that is precisely what we wanted when we passed the law. This isn't an error that we need Uber and Lyft's help fixing. If Uber decides what work its workers can do and when (perhaps because it's more profitable for Uber that way), then that makes the workers, employees.
Now, both Uber and Lyft seek to be profitable... so they are squeezing every possible penny out of riders and drivers.
If it looks, smells, and tastes like a Doo-Oh-Poh-Lee, it probably is one.
I think you're giving politicians/regulators too much credit. Skimming the media coverage about this law, the supporters' for the law is a vague sense of "we need to ensure delivery/taxi drivers are paid better". I couldn't find any serious discussions for what would the second order effects of the laws would be (ie. what would happen if uber decides to lock out drivers so they don't have to pay them)
eg.
https://www.reuters.com/legal/government/nyc-minimum-wage-de...
>"This minimum pay rate will guarantee our delivery workers and their families can earn a living and keep our city’s legendary restaurant industry going strong," Adams said in a statement.
>Supporters of the city's law, which is the first of its kind in the United States, say it is needed because delivery workers in the city earn about $11 an hour on average after expenses, far below the city's $15 minimum wage.
I was under the impression that Uber has to act as a pure play buyer-seller matching system. Otherwise the drivers aren’t independent contractors, they’re being controlled like employees.
My understanding is that both Uber and Lift vary the arrangement from market-to-market (sometimes within a country, but mostly between countries), but that at least in the U.S. the drivers have no ability to set their prices at all, but rather only have the ability to accept/decline a ride that has a price already attached. And if they decline too many rides (as defined by opaque decisions by the companies), that they then are penalized by being shown less possible rides.
To me this is a worst combination of being an employee and a true independent contractor.
I wish the United States would do what Greece did.
It's not great, but not exactly "rapidly declining standard of living". "Negative gdp growth" can be argued either way depending on what time window you're using.
All these rent seekers need to go.
Delivery drivers never got paid fairly either.
Idk what imaginary version of NYC you live in.
Remember, Uber and Lyft were created to get around labor laws, and here we see the companies continuing to try to skirt labor laws. It is a standard move of capitalists to fight regulations tooth and nail to try to protect their profit margins. These are fundamentally unprofitable businesses built on exploiting vulnerable workers.
I drove for Uber/Lyft for a while. I fully understood I was converting the equity in my car into meals and rent. Most people don't get that at all.
All jobs are a conversion of time/skill/knowledge/strength/etc. into a fungible token, money. That fungible token is then used to meet other needs: food and shelter being top of the list. In many parts of the developing world, a person cannot eat if they don't work that day.
In the best case scenario, you come out ahead - where the resources you put in are returned n-fold. An I-Banker grinding out 80+ hour weeks is giving up time with friends and family and perhaps compromising health. Is that person exploited?
Anybody who has driven for a ride sharing company understands that their vehicle will take on excess wear-and-tear and they have to pay for gas. They presumably compare against other jobs and pick ride sharing driver freely.
I would say it is rather condescending to refer to adults making informed decisions in their own self-interest as vulnerable and exploited.
That's like saying people presumably read EULAs before agreeing to them. We have a system where we pretend everyone is a rational actor while teaching them none of the skills that would let them actually behave as such. Is there any high school that covers economic topics like depreciation and opportunity cost?
What makes you think that?
If someone during the current period of time can’t figure out they can do similar money for less time at McDonald’s, they do not possess the financial literacy required to “get that”.
If there is a human surplus, the cost(pay) goes down.
If there is a human shortage, the price(pay) goes up.
When there are fewer desperate humans needing Uber to eat, and Uber can't find drivers, then suddenly Uber will start paying and treating people better.
This is only newsworthy because Uber by its nature of having all independent contractors with a very obvious 'market' linking drivers to passengers. Makes this clear.
It becomes very starkly clear the value of the driver and how much a human is worth. And that Uber can tweak their algorithms to minimize how much drivers are paid, thus providing a 'market' price for humans.
Uber isn't special, it is just this human value is starkly on display.
I would like more feedback.
Am I being downvoted by 'Capitalist's', because it sounds like I'm anti-free market? When really, I'm just outlining what a market is, how things are?
Or Am I being downvoted by 'Socialist', because it sounds like I'm advocating that Capitalisms is the natural order and humans are commodities, and is just how things are?
It is very hard to tell what line is being crossed.
Is that supposed to be bad? "Commodity" just means something that could be bought and sold. Is it bad that I can buy people's time, or that I can sell my time? Was it better in communism where you couldn't buy or sell labor because it was all controlled by the state, and you still had to work? https://en.wikipedia.org/wiki/Social_parasitism_(offense)
I simply explained what a market is.
I guess even not having the correct 'stringent tone' in favor of capitalism can make you a communist now. It is super hard to tell, not the first time I've simply explained a free market and been called a communist. It's almost like you have to express cult like warship for the 'idea' of a free market or you are communist.
"buy people's time"
Sounds so benign, but from the thread, I think it was pretty clear that we aren't just talking time. Some of the other examples used are really about "people so desperate they would do anything", which is also as you say not "bad", lives are "just something that could be bought and sold".
Again, I'm not saying anything in favor of communism. I'm just outlining a market. Companies are people right? Time is money, life is time. Desperate times call for desperate measures, all's fair, and on and on.
Lets not be all pro-free-market, then clutch our pearls when it leads to some questionable choices.
Hyperbole about equating selling your time to "lives [being] bought and sold" aside, I'm not sure what exactly the issue with such a trade is. Did the market cause such desperate circumstances in the first place? Would the people be better served by not being able to work for money, and (presumably) starve instead? Moreover, if you're upset at the prospect of having to trade a non-trivial proportion of your life in exchange for resources, shouldn't your displeasure be directed at the universe for having entropy (which all living beings must expend time/energy to fight against) in the first place?
If the economy is run by just a few oligarchs, mega corps. Then there really is no longer freedom to be mobile and the 'work somewhere else' arguments are gone, then the market breaks down and wages are no longer free floating based a supply/demand basis.
And typically, free markets tend towards monopolies, unless there is push back, some anti-competitive laws to break up big companies, or stop them from forming (like Ticketmaster). To keep injecting competition. Because big corps, really don't like competition, and lobby against it.
But in todays environment, anybody standing in the way of big corps getting bigger, are called communist. Any argument at all that capitalism should be regulated, and you are called communist. Really, any argument for employees having any rights, is communist. So yes, " Did the market cause such desperate circumstances in the first place?" , Yes, if un-regulated, it does lead to these circumstances.
Though, honestly, I'm not sure where you are coming from. You seem to bring in Entropy sarcastically, but also it sounds like maybe you are leaning into the E/ACC arguments. There is no good/bad, just survival of the fittest, and Pure Free Markets are a form of Entropy that we can't stop and should stop trying.
Maybe. I do tend to agree that efficient markets are most productive (efficient doesn't mean un-regulated chaos freedom). Efficient markets can have losers, and at that point it does seem that for overall productivity of a society, social programs actually help efficiencies (healthy and educated workers are more productive). But, of course, education and health care are communist, and we can't have that. I'm really not sure what the free market game plan is if everyone is sick and can't read. Where do the E/ACC people think they will get all of these dedicated educated people.