The Aftermath of a U.K. Cyberattack: Blood Shortages and Delayed Operations
nytimes.com
nytimes.com
It looks like there's a history of this sort of thing, and it doesn't seem like the NHS has taken reasonable steps to mitigate the threat, if they have to rely on volunteers to resolve what should be resolved by an action plan.
Collier, R. (2017). NHS ransomware attack spreads worldwide.
The only real way to resolve this problem is to for critical services to stop relying on networked computers for their functions or to have a mandated and audited business continuity plan that is routinely practiced for when the computers inevitably stop working either due to an attack or just routine failures.
0: https://therecord.media/cisa-takes-two-systems-offline-follo...