> Let's assume that AI is human level (it's not, but humour me)
OK
> Now something goes wrong. A customer isn't getting what they ordered. What do you do about it?
What do you do when something goes wrong with a human?
Do that.
End of story.
OK
> Now something goes wrong. A customer isn't getting what they ordered. What do you do about it?
What do you do when something goes wrong with a human?
Do that.
End of story.
You train it, you replace it with a more suitable worker, whatever.
You've answered your own dilemma with the premise.
And if you got rid of all your human tools because AI, how do you put a human back in the loop?