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Even as someone who keeps a laptop booted into Linux most of the time, yes there are bumps and rough edges that will be encountered once venturing off the most common path of “internet, video, and word processor box”. It’s much better than it once was but it still has problems and the way that fervent advocates try to sweep them under the rug doesn’t help the situation.

Ubuntu, sadly, is not a good experience for a multitude of reasons outside of Canonical's control, including codec and software licensing restrictions.

Gamers should absolutely be heading towards Nobara Linux (Fedora-based, created by GloriousEggroll of Proton-GE fame). Developers should be trying Omakub. Grandma and Grandpa should be using Linux Mint.

That's interesting - it was Ubuntu 24 that made me feel confident the first time to recommend to non-computer enthusiasts. What about Ubuntu 24 came off unpolished to you, if you don't mind me asking?