I feel like they didn't cover one of the massive losses of confidence in TripleByte, which was when they opened up their database of candidates and did not really warn people ahead of time. I'm struggling to remember all the details, but I feel this happened a few years ago and really pissed off the HN community and a lot of people scrambled to hide the fact they screened with TripleByte. I feel like as an outside user this was the nail in the coffin. The dark patterns just took over.