The problem is the cost to shift to a new product, not cost of the product.
There are millions upon millions of dollars being spent on stupid, outdated software that simply does not work. The main thrust of my original comment was that - "you thought open source was impressive? wait until the rise of AI powered open source". I think the highly arcane world of enterprise software is similar to being a travel agent in the mid to late 90s.
AI isn't, so far as I can tell, a universal Easy Button®.
Open Source didn't scratch the surface of those problems, but AI will solve them somehow?