Then when you go to reset your password they keep telling you that your password doesn't meet the requirements (the form allows you to type as much as you want) but doesn't tell you about the 8 character password rule. Then when you finally get one that works and you are logged in (12345678 is not a secure password, but apparently that is fine) you go to change your password and this time they will tell you that 8 characters are all that is allowed, but the web form is set to only accept 7 characters, so you have to use the Safari Inspector to change the form to accept 8 characters and submit.
And unfortunately I can't leave them because it is a loan and not just a checking account. Thing is, even I don't know my password anymore, so it is as secure as it can be :P