me too!
And NTL merged with Virgin in 2006, making it 18 years. Oh dear.
On the API side I know Steam has something like 3 different forms of auto generated alphanumerical account ID and I imagine that's what everything is really keyed off of on the back end.
I ported my phone number away from them, but what if I ever go back? Will my old data be there? Including my old address? What if my phone number gets recycled, and some-one else gets that phone number and ports it to them? So many questions.
For the group who have forged a career with natural keys, and never regretted it, more power to you. Great.
However to the rest of us, myself included, where ill-considered natural keys have caused endless opinions and suffering, my commiserations.
If I could send back one piece of advice to junior-me it would be to avoid natural primary keys. (Ideally with the corollary to avoid sequences, but that's another thread for another day.)