But many people haven't adapted to ecommerce like that. I think that will change as people learn to have more suspicion and place more of their trust in neutral third parties (historically how you made purchases when everything was local and your community gossiped about which places were good and bad). Yeah, there will be issues when those third parties turn out not to be trustworthy (like Yelp), but I think overall the ability to make well-informed purchasing decisions has never been higher. People are just slow to change their habits for this new world.