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Our experience of moving from Heroku to CrunchyBridge has been very similar - excellent help with the migration including jumping on a call with us during the switchover to resolve a broken index.

Would strongly recommend them to anyone looking to move off Heroku.

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I was a bit concerned about the cut-over from the old database on Heroku, really wanted to minimise downtime. So they helped me produce a step by step plan, test as much of it as possible, then had an engineer join me on Zoom while I made the switchover. They were even able to accomodate doing it in the early morning in my timezone to minimise the impact. Ended up with maybe 5 mins of downtime which I was very happy with.

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