Ask HN: Anybody have trouble with Cloudflare R2?

Found this disturbing comment on reddit:

"I'm on over a month. I've given up. We've already moved nigh on 2 terrabytes of R2 storage to a different provider. I can't risk it - So we paid an invoice (automatically) and it remained unpaid. The next month the invoice is wrong. Like double what it normally is, both tickets have not been answered. I think their invoicing / support system is completely broken, which is a terrible shame but I can't trust my small business data with them if they can't sort out their invoicing."

Wanted to migrate off AWS to Cloudflare but tidbits like this makes me ask questions.

Anybody using idrive and confirm the experience?