I've probably spent far more than 8000 bucks over the years for devices like this, only to have to throw them away eventually because their software got abandoned and they've been so proprietary that they can only function as an expensive brick on the shelf.
If the software is closed source, I'd recommend everyone to stay away from any product like this. It is a deal breaker for me now, and it took a lot of cash and hype to realize it.
Products like this are not a mainstream product, which makes them high risk for their investors. And you have to minimize risk by demanding open source.