As much as services like Turo and Getaround have their own gotchas[0], this sort of thing is why I try to use them instead of the legacy car rental companies, when possible. I've had nothing but good experiences with Turo (15 or so rentals, ranging from a single day to a 2-week rental). With the legacy rental companies, the best experiences are barely mediocre.

[0] One big one is that credit cards that offer insurance for rental cars won't cover services like these.