Nate Graham championed community goals such as "usability and productivity", "consistency", while also focusing developers on high-priority bugs and blogging weekly about the progress: https://pointieststick.com/category/this-week-in-kde/
On KDE you can also use extensions which are equally wonky, but KDE offers so much more out of the box options that I find myself needing far fewer extensions.
Also, KDE is much quicker on implementing stuff like VRR or HDR support which Gnome is still lacking. But at the same time, KDEs implementation is still lacking in some areas. While I personally like the "move (relatively) fast and deliver early results" mentality, being on a semi rolling release like Fedora I'm not stuck with the broken state for very long. In that sense, I can understand why people may be annoyed with partially implemented features when they're stuck with them for a long version lifecycle.