Muse Retrospective
adamwiggins.com
adamwiggins.com
Muse Retrospective · Adam Wiggins - https://news.ycombinator.com/item?id=39408507 - Feb 2024 (10 comments)
(but it never made the front page, so I've spawned a fresh copy)
> The “tools for thought” trend was in full swing, and being described as note-taking or sketching app was in our review mirror.
I'd love to hear the author dig more into this. I've never heard of Muse but the "tools for thought" seems to play into the zero interest rate phenomenon they describe.
Specifically, I don't really need a tool for thought, my brain works perfectly well. Maybe it's a cool toy but what's the problem it's solving? The reviewers seem to hint that maybe Muse was particularly good at note taking and sketching. Those seem like more concrete problems, I'm surprised the team shied away from them. Were they not sexy enough?
Collaborative sketching, even! Maybe for architect design iterations? Not sure, but the author does seem to recognize this problem in a different lens.
> We were too unfocused in our target market, and ended up as an “everything app.”
Of course no raindrop causes the flood but that observation is a highlight for me: it's important to be grounded in a real problem that's being solved.
Thanks for the writeup, your writing certainly has a positive take to an unfortunate end which is very inspirational.
In other words, the goal is always far bigger than the basic functions the app is built upon. The problem is that we don’t have a good word for what such an app is trying to do. Calling it a “note taker” would prevent a lot of folks who might actually love it from even trying it. But, maybe that comes back to the lesson of failing to focus on a specific user base.
It hasn’t stuck though, and I’ve stopped using it; subscription will lapse later this year. I’m sad; like others here I really wanted to like this and for it to make sense to keep using.
I don’t a have clear set of reasons for why it didn’t stick. Just thinking out loud. Partially, I was fighting against my organization — my immediate team is science / Apple / Python, but the larger company is Teams / Windows / PowerPoint, and that’s always friction. Partially, it was a workflow thing — most often I wanted to review PDFs, which live in Zotero, and then it’s like, did I copy that one over yet? Where are my notes about that one? Muse’s PDF excerpting feature is really wonderful; the lack of being able to zoom a PDF, or support for table of contents, was a bummer. Large PDFs like textbooks could be problematic. Partially it was that Muse on iPad vs macOS felt like two incomplete halves — can’t type on iPad, can’t ink on macOS. Partially: things I did in Muse, felt stuck in Muse; not literally true, but copy or export out of Obsidian vs Muse feels very different. Partially: always that nagging concern from lack of E2EE sync, and after Apple launched E2EE for iCloud, Obsidian + iCloud offered the sync I wanted with a subscription I already had anyhow. (Collaboration features aren’t as good, though!)
Anyhow. Muse did so many things well and first in this space, it remains impressive. Many iPad apps (in my opinion) are incrementally different versions of Apple Notes; Muse is a standout example that supports Apple Pencil as well as Apple first-party apps but targets a very substantially different use than drawing. Although I’m setting it aside, still optimistic about what this year will bring for Muse, and wishing the best to Adam Wulf!
[0] https://www.apple.com/ca/newsroom/2022/12/apple-launches-fre...
Pricing: It was a subscription for $100/year or something. Not necessarily a dealbreaker, but see the next point. You can indeed set your price too high.
Limited functionality: AFAICT it was a pretty small part of the problem for most people. It's sort of like an Obsidian extension in terms of what it brought to the table.
Stuck in the Apple ecosystem: A lot of software developers fool themselves into thinking everyone uses Apple. You're throwing away most of the market when you do this, even if it's what you want to do.
> Muse got there for a few thousand people, but the economics of prosumer software means that just isn’t enough. You need tens of thousands, hundreds of thousands, to make the cost of development sustainable.
Then don't throw away most of the market by creating a product for the folks in your bubble.
Very opinionated (who needs more than 5 colors?), ink line on iPad looking atrocious, no zooming, canvas limited in weird way, some features not sticking at all.
In the end I dropped iPad (metaphorically) for SuperNote for my hand notes and am very happy with the choice. If you’re in the market for such apps Defter Notes was one of the best I’ve seen.
I'm building an AI Note app focusing on ADHDer and find that this resonates well:
> We were too unfocused in our target market, and ended up as an “everything app.”
I'm still trying to find traction and the specific use cases for it but not sure whether it's clear enough. Would be great if you can have a look on the app and share your thoughts - https://saner.ai/