Meta is shutting down Workplace, its enterprise communications business

IMHO Workplace was a fantastic product that filled a gap that is really is not filled by anything else today (although a lot of other tools might seem similar).

Probably, most people had and still have no real idea of the product's existence. And once people do learn of it, they still really have no idea what this kind of product can do for orgs (that is, how they could really use it).

I have to think that some of the magic comes from having an org and people in the org who know how to use such a tool?

It seemed an honest shot at really improving orgs based on communication and I was pretty jazzed about it. The remaining options are seem far sub-par in some ways (even if features look/seem similar, the overall gestalt is not the same IMO).

This is a bummer. Having used a variety of "enterprise" platforms, Workplace was easily the best. Work Chat was nothing special, but moving most communication to group posts and comments was so much better than email or group chats. That said, its async model makes it an outlier compared to something like Slack, so I can see why it was a hard sell.

One would wonder how they screwed up, taking in consideration billions of people use Meta's products. This only shows you that Big Tech isn't good at everything and that there is plenty of room for startups.