I'm already self hosting an e-mail server with no problems in deliverability or receiving. No limitations on aliases. No more artificial limits.
Cyrus-imap + postfix. If I need to scale up, can migrate from sqlite to postgres.
Cyrus-imap + postfix. If I need to scale up, can migrate from sqlite to postgres.
Like, sure, you could probably get away with it. Once at most places. And even then, it would still likely leave a sour taste in your client’s mouth if their new vendor couldn’t even get their shit together to keep their email up and running smoothly.
You had a mid-sized to corporate business sending passports over WhatsApp? I highly doubt that.
This is not even coming from a “US-centric” view. This is coming from a “that will never pass any sort of compliance or hell corporate governance” sniff test.
Before the Russian/Ukraine war, I worked for a US company that did business operations on Russian cloud providers - one (very major one I don't want to name here publicly) had their main support in some sketchy all-russian telegram channel that I only could access via my personal device. You'd type your issue in english, get a bunch of russian responses, and then sometimes hours/days later your issue would mysteriously vanish.
"I don't know, dude is usually black out drunk I will go check on him"
5 min later
"Yeah he was passed out on the floor, I threw a bucket of water on him and rebooted the thing it should come back up shortly."
...and yet WhatsApp Business exists to do exactly that. In developing countries, some businesses use WhatsApp as the only written-communication channel (supplemented via voice calls). For over a billion people, their smartphone is the primary - oftentimes only - computing platform. Business communication over WhatsApp is not as awkward as you suppose it is, and all businesses, including large ones, have to meet their clients on whatever platform(s) they happen to be on.
To answer your question, no I've never corresponded with a client via WhatsApp
In particular, I’m wondering how much a self hoster can expect to have this sort of downtime because of breaking changes to the mail server application(s) vs. misc. server outages (e.g., breaking OS upgrade unrelated to the mail server) vs. having to fix “my mail was marked as spam” problems.
Installed a second server last year. That had 0 problems since day 1.
I feel like people overblow the whole email thing. Want you to pay for tuta et al when you can build your own and manage it.
I havent updated both servers in a year. Zero problems.
Again, people maybe confuse miab and other email servers maintenance with maintaining nextcloud which is a real pita
This was what eventually broke my self hosting plan.. too many emails sent and never received.
Maybe my buddy hasn't responded because he's got a lot going on at work at the moment. Or maybe my DKIM/DMARC records aren't playing well with his mail forwarder. Pretty difficult for me to tell - I'm not in the habit of phoning someone to tell them I sent them an e-mail.
Heck, the company I work for gave up trying to host our own email blasts to customers as we were fighting with different places around the world *constantly* (we had a dedicated position just for dealing with this shit, and they were becoming overwhelmed).