Hacker News Reader

Comment by zer0c00ler | Hacker News Reader

For anyone who didn't know Google apparently deleted (like in making it unrecoverable) a larger customers subscription (and GCP data) and also all backups as far as it sounds. The customer luckily had their own backups elsewhere outside of GCP.

That's insane.

View on HN

Surprised Google has never heard of soft delete.

Google restricts that to PI of product they sell to advertisers, like all your browsing history or YT videos.

Imagine if a bank, hospital or government agency was taken out by something like this.

GCP does have customers in each of the above segments, I suppose we’re just lucky they weren’t affected.

It was the records of $100 billion dollars in retirement assets that was deleted by Google. Not a small deal, and far more than many small banks.

I am, unfortunately, a customer of the retirement firm, UniSuper.

UniSuper is a large financial organisation. It’s managing $100 billion plus in pension funds.

I think because it’s an Australian company the reported news hasn’t been picked up more as nobody knows who they are. The wording of the official press releases has also been carefully worded/managed to reduce what is really damaging news for the GCP sales department who are on a big push in Oceania for the large corporate companies dangling free credits.

If it was me I would have just assumed Google had sunsetted Google Cloud like all the rest.

Reply on news.ycombinator.com