The explanation for why OP built Jam was precisely the motivation I had for building Bugcam. I had transitioned to a team in Europe as part of an acquisition that had non-technical PMs filing bug reports. Their reports were completely nondescript and incredibly frustrating to decipher and repro.
I ended up abandoning the project due to other opportunities that came up. One interesting thing I noticed was that a significant percentage of users downloaded Bugcam to record themselves playing games for YouTube. Perhaps there was another opportunity there, but I decided not to pursue it.
Congrats on the product and best of luck Jam team!