"We know that every release requires change and that the change will make some people unhappy. In this regard, we consider our work for CS6 a success."

I don't know many designers who consider negative feedback a sign of success. We're not talking about controversial fine art, but rather a way to communicate the power and legacy associated with Adobe's creative software.

If Adobe's goal is uninspired product branding that unnerves the very profession their software is marketed to, then yes, I would consider their work a success as well.