> DoorDash chose not to reduce the psychological impact of added fees for customers, as they typically do — instead they announced those fees through ads and in-app pop-ups
> In fact, DoorDash on average takes almost half of total fees on each order. In other words: worker pay is only about half of the total fees DoorDash collects from customers and restaurants.
> The average order in the sample totaled $59.08 before taxes and tip, with an advertised food subtotal of $44.68. Of that total payment:
● $37.98 went to the restaurant after they paid restaurant fees to DoorDash for the order
● $14.40 was charged in customer fees paid to DoorDash
● $6.70 was charged in restaurant fees paid to DoorDash
Of that total of $21.10 charged in restaurant and customer fees:
● $11.07 was paid to the worker
But the correct answer is -- they are high because there is not enough competition to force them lower.