I want to see some damn collective organizing. Can you imagine if passengers had started revolting against the idiot agents who abused the person arrested there?
The more pain airlines feel from the ensuing bad PR as a result of the chaos, the better that flying gets for everyone. I want airlines to fear the power of the customer.
As a passenger, I appreciate that my airfares are lower and some airfares have increased flexibility because the airlines have a deep understanding of the turn-up ratio and sell tickets in light of that fact. I appreciate the cases where [probably without my awareness] a flight or cabin crew/member [or maintenance tech and part] has been last-minute flown in to crew/fix a flight that I ended up taking rather than having it be cancelled.
Does it suck to be IDB'd? Sure. Does it happen often? Almost never (around 23 in a million or 1 in 44K embarkations). People in the US are about 5.5 times more likely to be killed in a car crash in a given year than be IDB'd on a given flight.
The airlines just don't want to pay fair market value to get someone off the plane and they get to use violence to get their way.
That means the airline most frequently reaches an acceptable agreement to someone. You might wish that they used some other process, but the process they are using usually gets to an agreement as it is.