For help desk tickets, I have a script that pulls new tickets, reads the information for each one, determines a likely next action (response, resolution, or follow-up questions), and asks me if I want to proceed with the response. Most of the time, I hit "y" + Enter, and the script handles the response.
The responses are always well-written, cheery, and concise, regardless of my current mood or level of distraction, and I've received good feedback on them.
I also use the Raycast AI commands "Improve Writing" and "Summarize" several times a day on emails, documentation, tickets, and other text. I select the text in any window, hit a hotkey to launch the action, and it quickly performs the action on the selected text and optionally replaces the selected text or copies it to my clipboard. It's a very efficient process.
My goal is to automate anything I do at least once per day.
In addition to Raycast, I had much of this set up on Alfred (what I used prior), Albert and now ulauncher on my Linux box, and the launcher that comes with Power Toys on Windows. I could also do all of this with scripts in zsh.
2. https://manual.raycast.com/ai
3. https://manual.raycast.com/snippets
4. https://github.com/raycast/script-commands and https://manual.raycast.com/script-commands .
Script examples here: https://github.com/raycast/script-commands/tree/master/comma...