This may seem surprising, but patron holds are the single biggest factor in rising costs. To maintain reasonable wait times, the Library buys additional licenses of a digital title when patrons place more holds on it. That means that when hundreds of patrons place holds on a single New York Times bestseller, the costs of “buying down the holds” can quickly become astronomical."
How odd - I know it's the licenscing and I can understand the reasoning behind, but at a distance it seems like ritual almost. When they get the e-book, the data is there, and when you hold it, you get a copy, the "original" is untouched, but the library has to act as if it was unavailable.
It feels like how electric cars add artifical engine sounds.