If you don’t mind me asking while you’re here, how is the technology you’re working with? Do you feel you have all the technological advantage reasonably and safely possible for doing your job as comfortably as possible?
I work in an Air Route Traffic Control Center, not a tower.
If you asked me that a couple of years ago, I would say being able to talk with the pilots, but now the airlines are starting to adopt CPDLC which allows us to send text commands (to climb, turn, etc) rather than relying on voice communication. Not everyone has it though.
Everything is built to provide a fallback in cause of failure, including the OS updates when they come in.
Or, "Airlines123, ten miles from POINT, fly heading 360 until established on the localizer, cleared ILS Runway 1 approach. This approach brought to you by <advertiser>."