The work is offloaded to the customer.
It is quite sad since the initial kiosk app was like as fast as the cashier since it didn't try to uppsell you 15 times.
I guess it is a power problem. The employer does not have enough power over the staff to enforce BS procedures that makes them and the customers waste time while programmers happely complies since they are not the 'victims'.
The ordering part was way faster. Coming into an empty restaurant was way way faster.
Or are you concerned that the app is not compatible with the Android 9-based custom ROM you are rocking?
Instead they're forcing you to choose a strong password, enter your credit card number, specify your age and sex and sign up for spam before letting you choose your appetizer.
The most irritating part is that these UX issues aren't that hard to fix.
if you eat fast food foremost meals then the apps might make sense. However that isn't healthy.
Those at wordt thatll never enter my mind. At all. Why do people surrender their hardware so easily?
Order food on my phone and they walk it out to my car while I'm listening to ads on the radio. Win, win for everyone.
And I have the McD's app so locked down I'm surprised they actually let me order food.
The only upside I can find, and it correlates with what crowd is positive, that it suits those that really want to avoid human interaction.