Things seemed fine in the beginning. The instructors were good, and I liked that there were actual live classes. Things degraded very quickly. They kept changing the format and the curriculum ("iterating"). They doubled the length of the program that I was in, which made it impossible for me to even finish it. I was working in a tech support job where we had to do shift bids and no shift was guaranteed. I enrolled in a plan that fit the shift I was working, and the expected end date, and when they changed the program length and format, I couldn't complete it.
They promised career guidance, including having a career councilor, but I never got one. They kept telling my cohort we would get our councilors after this or that milestone, but when we got there they would move the goalpost again. The closest we got was a resume course that was not relevant to tech at all and a resume review by another student.
When I had to drop out of the program, I tried to get them to cancel the ISA or reduce it, but they said I had completed "most" of the curriculum and thus was on the hook for all of the ISA.
They then started billing me for it because I was working in tech, in the job I had for 6 years before I ever even started their program.
I went to a lawyer and was told it wasn't worth suing, because they required arbitration in NYC, which would cost more than I would save.