You’d probably enjoy the book Turn the Ship Around about a Navy submarine captain who transformed a low-performing crew into a strong, cohesive, autonomous crew.

His style of leadership was what a good captain should be. Kind, caring, patient with everyone but also personally set and expected a higher standard. Mistakes were opportunities to learn, and you never felt belittled. He was the kind of person that was the first to show up and the last to leave and knew every part of the business as if he had done it, and was busy but always had time for people and knew there names.

He was a leader not a manager or supervisor, a trait I’ve found common among military people.

He took cleanliness and safety seriously from the navy and applied that to the store, the store staff vacuumed and cleaned the store as it was his and we took pride in it from top to bottom and he lead workplace safety efforts very early on.

He ran the store like a family, and he shined his boots every morning.