Did you deliberately gloss over this part?
> before looking at areas to improve?
Without knowing how a process works and why it's there, it's all but impossible to understand how to improve it.
> before looking at areas to improve?
Without knowing how a process works and why it's there, it's all but impossible to understand how to improve it.
The thing is that the original post never said they wouldn't do this. The post asked for resources and industry best practice. For all we know they would use this information with discression and practically.
You touched a nerve because I get deeply frustrated by the attitude in manufacturing where process knowledge is not readily shared like in software. The reality is that many business are not best practice.