Comment by lock-the-spock | Hacker News Reader

Comment by lock-the-spock | Hacker News Reader

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I guess you miss the selling point(s) as you see the phone only as its final product and the direct benefits to you. That has never been the ambition. Here's why I bought Fairphones for my family:

* Fair supply chains. This was their original selling point and is still an incredible unique feature. They changed cobalt and copper supply chains and established tracing mechanisms that now other manufacturers can also use.

* Self-repairable. I switched two screens so far, probably not a huge cost difference to the neighbourhood dirty phone repair shop, but I feel better about it.

* Social enterprise, giving back to the community

* Nice to know my funds go mostly to a good cause and everyone in the supply and production chain is treated well (they even pay a premium to manufacturers so workers at the assembly line get paid a fair wage).

I am well aware it's not the best phone. It's rather clunky, camera used to be weak (got much better with the latest update), and I had some small issues. But overall a solid phone, I support a de kind of ecosystem that really improves things down the line and I don't need to feed Sony or Apple execs money.

I don't. Here's why:

* Fair supply chains:

After many years of working in Quality Control and Quality Assurance, Supplier Quality Management (I've been on both ends with this one) and related fields (lead auditor, product safety, material safety) for companies large and small, I can safely say that "fair supply chains" is just a marketing fairy tale. Without going too deep into this rabbit hole:

A) You only have so many suppliers. If they don't comply, and unless their performance and/or behavior significantly affects your reputation, contrary to the common belief, you don't just go to somebody else. You give them another opportunity. If they keep failing, you change your evaluation specs, wait a year, and repeat. This becomes a thousand times more of an issue once you include China and generally other countries outside the US and Europe (there are exceptions) into the equation. B) Good luck auditing suppliers in China. C) Good luck finding experienced auditors. They are incredibly rare and expensive. You cannot outsource it either. D) The auditing process is expensive. That's why even the largest companies in toy manufacturing do not audit their supply chains end-to-end. Instead, you have your direct suppliers sign documents binding them to cascade your rules downstream. What happens when you find out they don't? See A.

Should I go on?

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