Do you ask users for both? i.e. "please enter your full name", "please enter the name by which you'd like us to call you"
The join form says:
- Your full name (e.g. Mary Smith)*
- Your short name (e.g. Mary)*
And I have placeholder text in the inputs with "Mary Smith" and "Mary".
My demographic is skewed to be about 70% female hence the female name example.
It seems quite tricky to deduce a sort string when you're only storing full name and short name... should the user be asked to provide this?