Hacker News Reader

The place has 4.4 stars on Google Maps with 674 reviews.

They could kill 10% of their customers and still have a 90% good rating.

They could kill 90% of their customers and have a 90% rating. Dead customers don't leave reviews.

Now I'm imagining the review site deleting all the "this place killed my husband" reviews because they weren't written by the customer ...