last year i went on a trip to LA and got a polestar for 4 days! car was fine, but finding a working and available charger was a nightmare. after spending 10m on one charger that would take my CC but not connect to the car, i moved to another spot and tried again. that charger would actually connect to my car, but it wouldn't take my CC. a few minutes after that, i called chargepoint tech support but neither of us could understand as i was in a parking garage.
after 15m on the phone before giving up and about to punch something, someone left and a new charger spot opened up. that one worked, but it wasn't chargepoint so i had to download a new app.
so, it took over 45m for me to get the car plugged in and a ton of stress for the ONE charge i needed to perform. i can guarantee that my experience is far from out of the ordinary, and i will never rent an EV again.