Before covid, the hours were much better too.
That's manual by any reasonable description.
If they manually reviewed most of the items on each shopping trip, then it's mostly manual.
If they only manually reviewed an item or few per trip, I'd consider it to be mostly automated.
> Amazon’s internal goals of reaching less than 50 reviews per 1,000 sales.
> According to The Information, 700 out of 1,000 Just Walk Out sales required human reviewers as of 2022. This widely missed Amazon’s internal goals of reaching less than 50 reviews per 1,000 sales. Amazon called this characterization inaccurate, and disputes how many purchases require reviews.
Even if the system was fairly accurate, if the vendor is charging Amazon too much for it, it can still be financially worthwhile for Amazon to switch to scanners in their carts.
Large corporations tend to tell the truth, but push it as far as they can.
That was quite unacceptable for a convenience store and it was then I got the feeling Amazon Go was still an experiment rather than a mature technology.